RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Monday, December 15, 2008

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Problem exporting multi-line contact street addresses in Outlook

Monday, November 17, 2008

When you export Microsoft Outlook Contacts in either a comma or tab separated values format, any street addresses that contain more than one line are exported with carriage returns separating the multiple lines. This may result in a skewed output file containing multiple records for those contacts containing multi-line street addresses. In a comma or tab delimited file, carriage returns are interpreted as record delimiters. For troubleshoot this problems get Outlook support and follow the below given steps:

You can trouubleshoot using two method

Use CSV Format
Export the file in comma separated values (CSV) format; then open the file in Microsoft Excel. The file will import correctly with one record per contact and the multi-line street address in one cell. You may need to change the row height in order to see the second line of the address.

Manipulate the file in Microsoft Word
Export the file in either a comma separated values or tab separated values format, and then open the output file in Word. Then, manipulate the data as follows:
1. On the Edit menu, click Replace. If the Special button does not appear, click More to expand the dialog box.
2. In the Find What box, type a double quotation mark ("). Then click Special and click Paragraph Mark.
3. In the Replace With box, type any special character not found in your data, such as a pound sign (#).
4. Click Replace All.
5. In the Find What box, click Special and click Paragraph Mark.
6. In the Replace With box, type whatever character you would like to use to separate the multiple street address lines, such as a percent sign (%).
7. Click Replace All.
8. In the Find What box, type the special character used in step 3.
9. In the Replace With box, click Special and click Paragraph Mark.
10. Click Replace All.
After completing this procedure, your file will have one record for each contact. The multi-line street address will be in one field, surrounded by quotation marks. Each street address line will be separated with the character chosen in step 6.

Rule For Forwarding To Internet Address Does Not Work

Monday, November 10, 2008

The Inbox Assistant or Rules Wizard rule for forwarding messages to Internet addresses does not work after upgrading to Microsoft Exchange Server 5.5. The Exchange Server 5.5 "Automatic Replies to the Internet" option may be disabled by default in the Internet Mail Service.
Tips for Solution:

Enable the "Automatic Replies to the Internet" option by performing the following steps:

1. Open the Internet Mail Service object in the Exchange Administrator program.
2. Go to Internet Mail tab.
3. Click the Advanced options button.
4. Clear the checkbox for "Disable Automatic Replies to the Internet."
5. Stop and restart the Internet Mail Service in Control Panel Services.

his Steps Succsess to troubleshoot this problems, so i think it provides best outlook Support for troubleshooting Outlook Problems.

How to Verify That the Client Can Contact Backend Ports

Wednesday, November 5, 2008

By default, the RPC Proxy server does not publish the EPM port location. Therefore, you cannot ping the EPM from outside your intranet or use the UUID of the service.

However, you can specify the backend port that you want to test. By default, the store is on port 6001 and DsProxy is on port 6004. If these locations have been changed, the ports can be verified by using the RpcDump utility. The RpcDump utility is available from the Microsoft Windows Server 2003 Resource Kit package. Additionally, Microsoft does not recommend publishing the global catalog Directory Service or the Exchange referral service.

The following RPC Ping Utility examples are typed in at the command prompt. To access the command prompt, click Start, point to All Programs, point to Accessories, and then click Command Prompt.
How to Use Basic Authentication and SSL to Connect to the Store’s Port
Syntax:
RpcPing –t ncacn_http –s ExchangeMBXServer -o RpcProxy=RpcProxyServer -P "user,domain,password" -I "user,domain,password" -H 1 –F 3 –a connect –u 10 –v 3 –e 6001
How to Use Basic Authentication, SSL, and Mutual Authentication to Connect to the Store’s Port
Syntax:
RpcPing –t ncacn_http –s ExchangeMBXServer -o RpcProxy=RpcProxyServer -P "user,domain,password" -I "user,domain,password" -H 1 –F 3 –a connect –u 10 –v 3 –e 6001 –B msstd:server_certificate_subject
How to use NTLM Authentication and Non-SSL to Connect to DsProxy Service
Syntax :
RpcPing –t ncacn_http –s ExchangeMBXServer -o RpcProxy=RpcProxyServer -P "user,domain,password" -I "user,domain,password" -H 2 –F 2 –a connect –u 10 –v 3 –e 6004

Duplicate junk e-mail messages appear in the Junk E-mail folder in Outlook 2003

Monday, November 3, 2008

This problem occurs because Outlook 2003 has the junk e-mail protection level set to Safe Lists Only.

When you create a junk e-mail rule in Outlook 2003 with the junk e-mail protection level set to Safe Lists Only, the restriction structure (SRestriction) causes an Exchange Server that is running without junk e-mail filtering to decide if an e-mail message is junk e-mail or if it is not junk e-mail. Outlook 2003 then processes all the junk e-mail messages on the client side. If there is more than one instance of Outlook 2003 running, multiple copies of the same junk e-mail message can be moved from the Inbox to the Junk Mail folder while duplicates of the junk e-mail messages are created in the Junk E-mail folder.


You receive duplicate e-mail messages in your Junk E-mail folder in Microsoft Office Outlook 2003 when all the following conditions are true:
• You have more than one instance of Outlook 2003 running on different computers, and all the instances are configured with the same Microsoft Exchange Server e-mail account.
• The junk e-mail protection level for your e-mail account is set to Safe Lists Only in Outlook 2003.
• Your Exchange Server does not filter incoming e-mail messages.
• All instances of Outlook 2003 use an Exchange Server e-mail account in Cached Exchange Mode.
• The sender of the e-mail message is not in your Safe Senders list in Outlook 2003.
• The sender of the e-mail message is not in your Contacts in Outlook 2003.
• The sender of the e-mail message is not in your Blocked Senders list in Outlook 2003.
• None of the recipients of the e-mail message are in your Trusted Recipients list in Outlook 2003.


RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix.

You cannot connect over the Internet to Exchange Server 2003 from Outlook 2007 or from Outlook 2003

Thursday, October 23, 2008

SYMPTOMS
When you try to use Microsoft Office Outlook 2007 or Microsoft Office Outlook 2003 to connect over the Internet to your mailbox on a Microsoft Exchange Server 2003 based-computer, you are prompted for your logon credentials many times, and you do not connect to Exchange Server 2003.

CAUSE
This behavior occurs if an outbound proxy authentication is required, and if you use Remote Procedure Call (RPC) over HTTP to connect to an Exchange Server 2003 account. When Outlook is using RPC over HTTP, the default timeout is 45 seconds. If RPC over HTTP takes longer than 45 seconds to connect, the connection is not successful.

RESOLUTION
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756
How to back up and restore the registry in Windows


To resolve this behavior, you can add the ConnectTimeout, the ConnectTimeoutLow, and the RFRTimeoutDWORD values to the RPC registry key. To do this, follow these steps.

Note All the "connect timeout" registry values that are mentioned in the following steps are expressed in milliseconds (ms).
1. Click Start, and then click Run.
2. In the Open box, type Regedit, and then click OK.
3. Expand the following registry key:

Outlook 2003
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\RPC
Outlook 2007
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC
4. Right-click RPC, point to New, and then click DWORD Value.
5. Type ConnectTimeout, and then press ENTER to name the new value.
6. Double-click ConnectTimeout.
7. In the Value data box, type 000493e0, and the click OK.
8. Right-click RPC, point to New, and then click DWORD Value.
9. Type ConnectTimeoutLow, and then press ENTER to name the new value.
10. Double-click ConnectTimeoutLow.
11. In the Value data box, type 000493e0, and the click OK.
12. Right-click RPC, point to New, and then click DWORD Value.
13. Type RFRTimeout, and then press ENTER to name the new value.
14. Double-click RFRTimeout.
15. In the Value data box, type 000493e0, and the click OK.
16. Exit Registry Editor.


MORE INFORMATION
When Outlook tries to connect to each server type, Outlook uses the registry values that you added in the Resolution section to determine how long to wait before the connection is considered a failed connection (a time-out connection) and the connection is dropped.
• Outlook uses the ConnectTimeout registry value when it detects connections that use a network adaptor that is functioning at greater than 128 kbps.
• Outlook uses the ConnectTimeoutLow registry value when it detects connections that use a network adaptor that is functioning at less than 128 kbps.
• Outlook uses the RFRTimeout registry value for a server referral. For example, Outlook uses this value when it asks the Exchange store for a referral to the global catalog server, to another user’s mailbox, or to a public folder. Outlook uses this registry value for all network adaptor speeds that are detected.
Outlook uses these registry values to determine how long to wait for a connection to succeed before Outlook times out and the connection fails.


APPLIES TO
• Microsoft Office Outlook 2003, when used with:
-------Microsoft Exchange Server 2003 Enterprise Edition
-------Microsoft Exchange Server 2003 Standard Edition
• Microsoft Office Outlook 2007

The body of the e-mail message appears empty when you open an encrypted or a digitally signed e-mail message in Outlook 2003

Wednesday, October 15, 2008

SYMPTOMS
If you open an encrypted or a digitally signed e-mail message in Microsoft Office Outlook 2003, the body of the e-mail message appears to be empty. This problem occurs when you use Outlook 2003 in Cached Exchange Mode. If you use Outlook 2003 in online mode, the content in the body of the e-mail message appears as expected.

CAUSE
This problem may occur if both of the following conditions are true:
• You use the CryptoEx Outlook security add-in program. This third-party software is made by the Glück & Kanja Group. It is used to encrypt or to digitally sign e-mail messages.
• Outlook 2003 is configured to use Cached Exchange Mode.
When the CryptoEx Outlook security add-in program tries to replace the original encrypted or signed e-mail message body with the decrypted content, the call is unsuccessful, and the e-mail message body appears to be empty.

RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix.

Service pack information
This problem is corrected in Microsoft Office 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

How to obtain the hotfix
This issue is fixed in the Outlook 2003 Hotfix Package that is dated December 17, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
830003 Outlook 2003 hotfix package: December 17, 2003

WORKAROUND
To work around this problem, do not use Outlook 2003 in Cached Exchange Mode when you use Outlook 2003 with Microsoft Exchange 2000 Server or with Microsoft Exchange Server 2003. To turn off the Cached Exchange Mode feature, follow these steps:
1. Start Outlook 2003.
2. On the Tools menu, click E-mail Accounts.
3. Click View or change existing e-mail accounts, and then click Next.
4. Under the Name column, click the account that you want to modify, and then click Change.
5. Click to clear the Use Cached Exchange Mode check box.
6. Click Next, click OK, and then click Finish.
7. Quit and then restart Outlook 2003.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 1.

MORE INFORMATION

For additional information about the standard terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Spam Blocker For Microsoft Outlook - Do You Really Need It?

Friday, October 10, 2008

Microsoft Outlook is a slightly different product from Outlook Express in terms of email management. Released in versions like Microsoft Outlook 2000 and Microsoft Outlook 2003, the Outlook email programs have had and will continue to have their share of users along with Outlook Express. Considering that spam emails are a constant threat to anyone using e-mail as a form of communication, irrespective of which email program is being used, downloading a spam blocker for Microsoft Outlook becomes all the more significant. But the question is, do you really need to download spam blocker software exclusively for Microsoft Outlook?
Microsoft Outlook comes with an in-built anti-spam, junk email filtering service which uses Microsoft’s SmartScreen Technology. Based on machine-learning Bayesian Technology, the SmartScreen Technology uses probability based algorithms to determine if an email is legitimate or a spam email. The key inputs to the database which helps the SmartScreen Technology detect spam are inputs from thousands of users of Hotmail. The way it works is the moment hotmail users spot a spam email, they are encouraged to report it back to Hotmail. What Hotmail does is feed this data back to Microsoft, which in turn maintains the database for spammers. This database is often referred to by Microsoft’s email products for anti-spamming. The features that come with Microsoft Outlook 2003 to counter spam are as follows
Junk e-mail filter
Safe Sender’s list
Safe Recipients list
Blocked Sender’s list
Auto Update
The difference between Microsoft Outlook 2000 and Microsoft Outlook 2003 is that in Outlook 2000 the email user has to create his own spam filter customized to what he needs. Outlook 2003 on the other hand comes with a pre-defined spam filter which combats spam. Though one can customize the degree to which a user wants Outlook 2003 to block spam emails. A brief tutorial in Microsoft Outlook 2003 teaches users exactly how to allocate the degree of spam control for the Outlook inbox. Users are given options between low, high and No Junk email filter. Needless to say, if one wishes to prevent the email inbox from being bombarded by spam, it's wise to choose one of the first two options.
Other features like the "Safe Senders List" allows to define the email addresses who should never be treated as a spam email address. This allows Microsoft Outlook to clear emails coming from these email addresses through the anti-spamming test. Making anti-spamming a two-way traffic, a "Safe Recipients List" also allows users to send emails to addresses or domains without ever having to be in danger of being reported as a spammer.

Error message when you try to start Outlook 2003: "MAPI32.DLL is corrupt or the wrong version"

Sunday, October 5, 2008

Error "MAPI32.DLL is corrupt or the wrong version" while start up :
Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook.

CAUSE
This issue may occur if you install and then uninstall Microsoft Office Outlook 2007 Beta 2 on a computer that has Outlook 2003 installed. When you uninstall Outlook 2007 Beta 2 version, the Outlook 2007 Beta 2 version of the MSMapi32.dll file is not removed from the following folder on your computer:
C:\Program Files\Common Files\System\Msmapi\LocaleID


Note Different Locale ID for different languages appears in LocaleID. For example, 1033 is for English - the United States. For more information about these techniques, visit the following MSDN Web site:
http://msdn2.microsoft.com/en-us/library/0h88fahh.aspx

RESOLUTION
To resolve this issue, follow these steps:
1. Start Windows Explorer.
2. Locate and then open the following folder on your computer:
C:\Program Files\Common Files\System\Msmapi\1033
3. Right-click the MSMapi32.dll file, and then click Rename.

Note The file (Msmapi32.dll) that you are renaming differs from the file (Mapi32.dll) that is mentioned in the error message.
4. Type Msmapi32.old, and then press ENTER to rename the file.
5. Start Outlook 2003.


Note When you start Outlook 2003, the program will repair itself.

APPLIES TO
• Microsoft Office Outlook 2007
• Microsoft Office Outlook 2003

Outlook Web Access

Tuesday, September 30, 2008

Outlook Web Access (OWA) is a webmail service of Microsoft Exchange Server 5.0 and later, originally called Exchange Web Connect (EWC). The web interface of Outlook Web Access resembles the interface in Microsoft Outlook. Outlook Web Access comes as a part of Microsoft Exchange Server 2007 and previous versions of Exchange.

OWA is used to access e-mail (including support for S/MIME), calendars, contacts, tasks, and other mailbox content when access to the Microsoft Outlook desktop application is unavailable. In the Exchange 2007 release, OWA also offers read-only access to documents stored in Microsoft SharePoint sites and network (UNC) shares. Microsoft provides Outlook Web Access as part of Exchange Server to allow users to connect remotely via a web browser. Some of the functionality in Outlook is also available in this web "look-alike". The most important difference is that Microsoft Outlook allows users to work with e-mail, calendars, etc., even when a network connection is unavailable, whereas OWA requires a network connection to function. OWA can be used from Internet cafes and any other location that provides connectivity to the Web.

Functionality of the OWA is partly bundled with the use of a Microsoft client operating system and the Microsoft Internet Explorer (IE). The OWA interface available in Exchange 2000, Exchange 2003, and Exchange 2007 is available in two flavors. The so-called "Premium" user interface is rendered for Internet Explorer 5 (for the 2000 and 2003 releases) and Internet Explorer 6 SP1 and later for the 2007 release. The so-called "Basic" user interface (UI) is rendered for other browsers. Some functions, such as Search, are not available in the Basic UI. Since there is no current IE installer available for Mac OSX and no official installer at all for Linux, Linux and many Apple users can only use restricted functionality.

The first component to allow client-side scripts to issue HTTP requests (XMLHTTP) was originally written by the Outlook Web Access team. It soon became a part of Internet Explorer 5.0. Renamed XmlHttpRequest and standardized by the World Wide Web Consortium[1], it has since become one of the cornerstones of the Ajax technology used to build advanced web applications.

Microsoft Outlook Pst Repair Tool

Thursday, September 25, 2008

Are you interested in mail recovery process? Many users ask this question, now it is possible with Recovery Toolbox for Outlook and repair pst. Microsoft Outlook is not a simple messaging, this program usually stores user contacts, meetings, tasks and journals. The loss of this data may affect your business, so, you may need to perform some actions that can ensure the integrity of your personal information.

We suggest trying Recovery Toolbox for Outlook; this program represents an intelligent solution, that permits to avoid losses. Recovery Toolbox for Outlook can repair all items, stored in Microsoft Outlook, in several easy steps, just follow the instructions and all emails will be successfully repaired. It does not matter, what was the reason that led to mailbox corruption, there are a lot of them.

Your mailbox may be affected due to power failures, file system corruptions, viruses or hacker attacks. Recovery Toolbox for Outlook repairs your email regardless of its corruption. It is very easy, you can save a lot of time for preventive measures, Recovery Toolbox for Outlook will never replace your firewall or antivirus client, but this program will be a good addition to other programs, that helps, when other ways of pst recovery and repair Outlook are useless. Please download free demo version of Recovery Toolbox for Outlook Outlook repair tool for pst repair now and make sure, that it helps. For your convenience, Recovery Toolbox for Outlook pst repair tool can save retrieved files as separate emails or as a single file of PST format. Feel free to ask questions about repair pst file, our support department will be glad to respond all requests with regard to Microsoft Outlook repair and Outlook pst repair in a reasonable time.

Create a file from a template on a Web server

Thursday, September 18, 2008

Note: To complete the following steps, you must have sufficient rights on the Web server to save a file. You must also know the Web address (URL) of the server you want to save the file to. If you are working with Microsoft SharePoint Products and Technologies, you must be a member of a site group with the Add Items right. All default site groups except the Reader site group include this right.

  1. Open the Microsoft Office program you want to use to create the file.
  2. From the New File task pane (New File task pane: A pane in Office applications that provides commonly used commands for opening and creating files. The task pane title differs for each Office application. For example, you'll see "New Document" in Word.) in any Office 2003 program, in the Templates section, click On my Web sites.

If the New File task pane is closed, click File, and then click New.

  1. In the Filename field, type in the URL of the server and the path to the template that you would like to open, and then click Open. You can enter an Internet address (such as www.example.com) or an intranet address (such as http://example).

Notes

    • If the Web server you are working with is running SharePoint Products and Technologies, instead of folders you'll see a list of document libraries from the site. This makes it much easier to find and work with files in the site.
    • After you have successfully opened a file on the Web server, a shortcut to the Web server is created in your My Network Places folder. You can then use this shortcut to more conveniently open files on the Web server.
  1. Double-click the template file.
  2. Type the content for the new file.
  3. Click File, and then click Save.
  4. Type a name for the file, and then click Save.

Outlook 2003 Product Description

Tuesday, September 9, 2008

From the Manufacturer
Microsoft Office Outlook 2003 provides an integrated solution for managing e-mail, schedules, tasks, notes, and more. Key enhancements include the new cached mode, automatic grouping of messages, junk e-mail handling, and improved reading views.

Features:

  • Manage and prioritize communications: Flag messages by priority or time sensitivity. Use the new navigation pane to access your contacts, calendar, tasks, folders, and more.
  • Put Outlook 2003 to work for you: Improved junk e-mail filters help protect you from unwanted e-mail. Enhanced rules and alerts help you stay organized and on schedule.
  • Print less, read more: the improved reading pane displays twice as much content, making reading more comfortable and reducing scrolling when you read long messages online.
  • Save time and find messages faster: Group messages by date, size, conversation, subject, importance, and more. Save the results of commonly used e-mail searches as search folders.



Product Description
Microsoft Office Outlook 2003 provides an integrated solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information. Organize information better to save time and increase productivity! Powerful Junk E-Mail Filter Cached Exchange Mode downloads Outlook data to your computer so you can remain productive during network downtime (requires Exchange Server 2003) Research task pane brings up dictionaries, thesauruses & online research sites Handwriting support with optional Tablet PC

iYogi Computer Repair, PC Repair Support Video

Sunday, August 31, 2008

How to create distribution list

Tuesday, August 26, 2008

A distribution list, also known as a mailing list, is a collection of email addresses. You can use distribution lists to send an email message to several people at one time. The list can contain a few addresses, or many.
All email systems at Indiana University provide ways to create, manage, and send to distribution lists. For example, you may use Exchange mailing lists to send mail to a group of people. For more information, see How do I send an email message to a group of people? Note that the commands, options, and capacities vary on each system. Furthermore, lists housed on specific systems are unavailable for shared use on other systems. It post provides Outlook Support for creating distribution list and how to manage distribution list. The following method is used to do it.
Create a distribution list using names in the Address Book
1. On the File menu, point to New, and then click Distribution List.
2. In the Name box, type a name.
3. Click Select Members.
4. In the Show names from the list, click the address book that contains the e-mail addresses you want in your distribution list.
5. In the Type name or select from list box, type a name you want to include. In the list below, select the name, and then click Members. Do this for each person you want to add to the distribution list, and then click OK.
If you want to add a longer description of the distribution list, click the Notes tab, and then type the text.
The distribution list is saved in your Contacts folder by the name you give it.
Create a distribution list by copying names from an e-mail message
1. In the e-mail message you want to copy the names from, select the names in the To or Cc box (To, Cc, and Bcc boxes: A message is sent to the recipients in the To box. Recipients in the Cc (carbon copy) and Bcc (blind carbon copy) boxes also get the message; however, the names of the recipients in the Bcc box aren't visible to other recipients.).
2. On the Edit menu, click Copy.
3. On the File menu, point to New, and then click Distribution List.
4. In the Name box, type a name for the distribution list.
5. Click Select Members.
6. In the Add to distribution list list, right-click, and then click Paste on the shortcut menu (shortcut menu: A menu that shows a list of commands relevant to a particular item. To display a shortcut menu, right-click an item or press SHIFT+F10.).

How to change the default language setting

Friday, August 8, 2008

Hi, I am continuing with a post which provided and gives some simple step to change your default language and use other language. I will try to provide best Outlook Support and continue with outlook information. You can change your default settings in Microsoft Office to have them match the default settings of a different language.
1. In Microsoft Windows XP, on the Windows Start menu, point to All Programs, point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office 2003 Language Settings.
In Windows 2000, on the Windows Start menu, point to Programs, point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office 2003 Language Settings
2. Click the Enabled Languages tab.
3. In the Choose the language that defines default behavior in Microsoft Office applications box, select the language you want, and then click OK.
4. A message appears describing the effects of the change. To continue, click Continue and lose customizations.

How to Install a new font on your computer

Friday, July 25, 2008

Installing fonts in Microsoft Windows® is quick and simple. Once fonts are installed in Windows, they are available to your Office programs.
Many font packages you download from the Internet may be contained in compressed .zip files to reduce file size and make downloading faster. If you have downloaded a font that is saved in .zip format, you can "unzip" it by double-clicking the icon for the font and following the instructions on the screen.
Installing new fonts
1. Close any open Windows applications, such as Microsoft Word or Microsoft Outlook ®.
2. In Control Panel, click Appearance and Themes.
Note If you are using Control Panel Classic view or Microsoft Windows 2000, double-click Fonts, and then go to step 4.
3. In the task pane, under See Also, click Fonts.
Note If a folder tree appears instead of the task pane, click Folders on the toolbar, and then under See Also, click Fonts.
4. On the File menu, click Install New Font.
5. In the Drives list, click the drive you want.
6. In the Folders list, double-click the folder that contains the fonts you want to add.
7. Under List of fonts, click the font you want to add, and then click OK.
Notes
• To select more than one font to add, in step 6, hold down the CTRL key, and then click each of the fonts you want to add.
• You can also drag OpenType, TrueType, Type 1, and raster fonts from another location to add them to the Fonts folder. This works only if the font is not already in the Fonts folder.
• To add fonts from a network drive without using disk space on your computer, clear the Copy fonts to Fonts folder check box in the Add Fonts dialog box. This is available only when you install OpenType, TrueType, or raster fonts using the Install New Font option on the File menu.

What is an Office Community?

Monday, July 21, 2008

If you are unfamiliar with the ins and outs of conversing with others over the Internet, don't worry. Once you take the plunge and join in, you'll find that working with discussion groups is not as difficult as you might think.

An Office Community is an online forum where you can interact with fellow Office users, get your questions answered, share ideas, and learn more about the Office products and technologies that interest you. This interaction with fellow Office users takes place in discussion groups (also known as newsgroups).

A discussion group is a place on the Internet where people interact by posting and reading messages about topics that are of interest to them and the rest of a community. Discussion groups in the Office Communities are organized by Office program, such as the Outlook New Users and Outlook Support discussion group. Each discussion group contains a number of discussion threads, each of which contains a series of related messages. Each individual message either responds to an earlier message, or addresses the overall discussion group topic in some way. In contrast to e-mail messages that are sent to specific individuals and visible only to them, messages posted in a discussion group are visible and available to anyone and everyone

Outlook Command-line switches

Monday, July 14, 2008

This post provided Outlook Support and Details about Command line Switches .The command that starts Microsoft Outlook is Outlook.exe. A command-line switch is the addition of a forward slash (/) followed by the switch name and any parameters the switch has.

How to use switches

  1. Search for the Microsoft Outlook executable file, Outlook.exe, and make a note of the path to Outlook.exe. For example, the path might be C:\Program Files\Microsoft Office\Office11\Outlook.exe.
  2. Click Start, and then click Run.
  3. In the Open box, type the complete path you noted in step 1, including the file name. Press the SPACEBAR once, and then type a forward slash mark (/) followed by the switch.

For example, if you want to use the CleanReminders switch, the command you type in the Open box should look like this:

"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /Cleanreminders

Note Paths that include spaces between words must be enclosed in quotation marks (") and are case sensitive.

  1. To run the command, click OK.

How to Change your default browser

Monday, July 7, 2008

Microsoft Windows uses the default Web browser setting when you click links in a document or on a Web page. Windows uses Microsoft Internet Explorer by default, but you can change to a different browser if you want to, I will discuss here how to do it and provided Outlook Support for solving Your Outlook Problem.
To change from Internet Explorer to another browser, do one of the following:
• If you haven't installed another browser, do that first. During installation, most browsers display a message asking if you want to use that browser as the default browser.
• If the browser that you want to use is already installed, open it. You should see a message asking if you want to use that browser as the default browser. If you don't see the message, use the following instructions, but choose the browser that you want to use instead of Internet Explorer.
To make Internet Explorer your default Web browser
1. Open Internet Explorer. (Click Start, and then click Internet Explorer. If you don't see Internet Explorer on the Start menu, point to All Programs, and then click Internet Explorer.)
o If a message appears asking if you want Internet Explorer to be your default browser, click Yes.
o If a message does not appear, go to Step 2.
2. On the taskbar, click Start, and then click Set Program Access and Defaults.
Note The Set Program Access and Defaults option is available only in Microsoft Windows XP with Service Pack 1 or Microsoft Windows XP with Service Pack 2.
3. In the Add or Remove Programs dialog box, click Custom, and then click the arrow to the right.
4. Under Choose a default Web browser, click Internet Explorer, and then click OK.
Tip If you have more than one Web browser installed, you can hide links to those browsers from the Start menu, the Windows taskbar, and your desktop by clearing the Enable access to this program check box.

Outlook Address Book Tutorial

Tuesday, July 1, 2008

I am continuing Outlook Support and Email Support about What is the Address Book. I hope it is helpful for the Outlook users.

The Address Book is a collection of address books or address lists. You can use the Address Book to look up and select names, e-mail addresses, and distribution lists when you address messages. When you type a name in the To, Cc, or Bcc box (To, Cc, and Bcc boxes: A message is sent to the recipients in the To box. Recipients in the Cc (carbon copy) and Bcc (blind carbon copy) boxes also get the message; however, the names of the recipients in the Bcc box aren't visible to other recipients.) Of an e-mail message, Microsoft Outlook automatically checks to see if the name you typed matches a name in the Address Book. If there is a match, the name is resolved — the Display Name and e-mail address are filled in — allowing you to send the message. If there is no match, the Check Names dialog box prompts you for more information or you can create a contact by clicking New Contact. If more than one name contains the letters you typed, you can select a name from the list.

In addition to using the Address Book to address messages, you can look up names and other information, such as office locations and telephone numbers, by typing the name in the Find a contact box on the Standard toolbar (toolbar: A bar with buttons and options that you use to carry out commands. To display a toolbar, press ALT and then SHIFT+F10.).

When you first open the Address Book, the default address book (usually your Global Address List) is displayed. You can change the default address book and also set other Address Book preferences, such as which address book to check first when sending a message and the location to store personal addresses.

How to delete cookies

Wednesday, June 25, 2008

Hi, I am continuing with Outlook Support and Email Support. It Help to delete Cookies from Outlook and Email.
Cookies are small text files that Web sites put on your computer to store a variety of information about you or your preferences. Some Web sites store your user name and password or other personally identifiable information about you in a cookie. If you delete a cookie, you might need to enter this information again the next time you visit the Web site.
If you know the name of the Web site whose cookies you want to delete, you can delete the individual files. Otherwise, you can delete all cookies.
To delete a specific cookie
1. In Microsoft Internet Explorer, on the Tools menu, click Internet Options.
2. On the General tab, under Temporary Internet files, click Settings, and then click View Files.
3. Select the files (cookies) that you want to delete.
4. On the File menu, click Delete.
To delete all cookies
1. In Internet Explorer, on the Tools menu, click Internet Options.
2. On the General tab, click Delete Cookies.

Set the language options for Office

Wednesday, June 18, 2008

Hi, I am continuing another information setting language in outlook and Microsoft Office 2003, like Outlook Support and Email Support.

If You can set the language options for your Office installation by using the Microsoft Office 2003 Language Settings tool.

1. Do one of the following:
§ If you are using Microsoft Windows XP, click Start, point to All Programs, point to Microsoft Office, and then point to Microsoft Office Tools.
§ If you are using Microsoft Windows 2000, click Start, point to Programs, point to Microsoft Office, and then point to Microsoft Office Tools.
2. Click Microsoft Office 2003 Language Settings.
3. On the Enabled Languages tab, select the languages to use for editing documents from the Available languages list, and then click Add.
4. In the Choose the language that defines default behavior in Microsoft Office applications list, select your installation language for Office.
Note This setting is optional. If your installation language for Office is English, French, German, Norwegian, or Serbian, selecting the local dialect of the language makes utilities such as spelling checkers more useful
Change the display language
If you want to change the display language for the user interface or Help, you must purchase and install the Microsoft Office 2003 Multilingual User Interface (MUI) Pack. After you install the MUI Pack, the User Interface and Help tab in the Microsoft Office 2003 Language Settings dialog box will be available.
1. Click the User Interface and Help tab.
2. In the Display Office 2003 in list, select the user interface language that you want.
3. In the Display Help in list, select a language in which to view Help.
If you do not specify a language, Help is displayed by default in the user interface language that you selected.

Change the level of junk e-mail protection

Thursday, June 12, 2008

I am continuing with some information about Outlook Support. This post discuss about how to protect junk e-mail. If you have more any problem you can get online email support or remote email problem support

Steps to protect junk email in Microsoft Outlook ....


  1. On the Tools menu, click Options.
  2. On the Preferences tab, under E-mail, click Junk E-mail.

3. Select the protection level that you want.

    • No protection Although this turns off the automatic Junk E-mail Filter, Microsoft Office Outlook 2003 will continue to evaluate messages by using domain names and e-mail addresses on your Blocked Senders List, and messages will continue to be moved to your Junk E-mail folder.
    • Low If you don't receive many junk e-mail messages and want to see all but the most obvious junk messages, you should select this option.
    • High If you receive a large volume of junk e-mail messages, you should select this option. However, you should periodically review the messages moved to your Junk E-mail folder, because some wanted messages may be moved there as well.
    • Safe Lists Only Any e-mail messages sent from someone not on your Safe Senders List or sent to a mailing list not on the Safe Recipients List will be treated as junk e-mail messages.

Note Changing the protection level is not available if you are using an Exchange Server e-mail account and working online.

Warn about installed templates and add-ins

Sunday, June 8, 2008

Security because macros can contain viruses, is careful about running them. Take the following precautions: run up-to-date antivirus software on your computer; set your macro security level to high; clear the Trust all installed add-ins and templates check box; use digital signatures; maintain a list of trusted publishers.

Depending on your macro macro: An action or a set of actions you can use to automate tasks. Macros are recorded in the Visual Basic for Applications programming language.security setting, when you open a macro, you will receive a warning and the macro may be disabled for installed templates template: A file or files that contain the structure and tools for shaping such elements as the style and page layout of finished files. For example, Word templates can shape a single document, and FrontPage templates can shape an entire Web site.) and add-ins (add-in: A supplemental program that adds custom commands or custom features to Microsoft Office.) (Including wizards).

1. On the Tools menu, click Options, and then click the Security tab.

  1. Under Macro Security, click Macro Security.
  2. Click the Trusted Publishers tab.
  3. Clear the Trust all installed add-ins and templates check box.

Note All templates, add-ins, and macros shipped with Microsoft Office 2003 are digitally signed by Microsoft. Once you add Microsoft to your list of trusted sources for one of these installed files all subsequent interaction with these files will not generate messages.

I want to share my Experience about Outlook Support and also provide help for setup new emails

How to Minimize Outlook to the taskbar

Tuesday, June 3, 2008

The notification area feature was introduced with Microsoft Windows XP and is not available in Microsoft Windows 2000 or earlier. The notification area is also known as the system tray.

  • On the title bar of the active window, click Minimize Button The program window is minimized to a button on the taskbar.

You can change the default setting to hide the taskbar button, so that it only shows as an icon in the notification area. You can also hide the icon in the notification area.

The Outlook icon in the notification area, at the far right of the taskbar.

The default settings are to display the Outlook taskbar buttons and icon. Therefore, if you are not seeing an Outlook button or icon, it might have been turned off.

How to create a desktop shortcut for an Office program

Tuesday, May 27, 2008

The Microsoft Office System does not automatically create a desktop shortcut for each Office program that is installed. However, you can easily create a desktop shortcut. And some how I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing computer Help

Create a desktop shortcut

  1. Using Microsoft Windows® XP, click Start, point to All Programs, point to Microsoft Office, and then point to Microsoft Office program_name 2003.

Note If you are using Microsoft Windows 2000, you point to Programs instead of All Programs.

  1. Right-click Microsoft Office program_ name 2003, point to Send To, and then click Desktop (create shortcut).

A shortcut for the Office program appears on your desktop.

To learn about additional ways to customize your desktop, click Start, and then click Help and Support (in Windows 2000, click Help)

How to locate missing .msi files

Wednesday, May 21, 2008

An .msi file is a database of all the files, settings, and configuration information for the associated application. When you install Office on your computer, the .msi file is saved in a hidden folder. Without this file, Windows Installer cannot update your configuration, install optional features, or apply software updates. Office cannot be installed, repaired, or updated if the .msi file is not found.

Why is the .msi file missing?

The most likely reason for Windows Installer to require the installation CD is because the saved version of the .msi file for Office has been inadvertently or deliberately deleted from your computer. It is also possible that the file is damaged or corrupted.

Occasionally, changing the drive letters associated with partitions on your hard disk can cause this problem to occur — such as changing drive C: to a different letter or moving the hard disk drive from one computer to another. Other possible causes are a damaged or corrupted hard disk or registry file.

What to do when prompted for a missing .msi file

If you are prompted for the location of a missing .msi file, you must provide the original installation CD used to install Office on your computer.

  1. Make sure that you have inserted your Office installation CD into the CD drive of your computer.

If you installed Office from a network, browse to the network location from which you installed Office.

  1. Click Retry.

In most cases, these steps should resolve the problem and Office can complete the installation and configuration of the needed component.

Office 2003, Office XP, and Office 2000 provide the Detect and Repair command. You can find the Detect and Repair command on the Help menu of almost all Office programs. Using this command corrects identifiable problems such as missing files, corrupt files, registry omissions, or damaged registry entries. It replaces the .msi file if it was deleted, damaged, or is the wrong version. Using the Detect and Repair command usually requires you to provide the installation CD for the version of Office currently installed on your computer.


How to prevent similar problems in the future

To help avoid this problem in the future, use the following guidelines:

  • Do not delete hidden folders or files from any drives on your computer.
  • Do not move drives or change their disk identifier (for example, C: to D:).
  • Install all needed applications as Run from My Computer instead of using Install on Demand (available from custom installation within Setup).
  • Occasionally run the Windows Disk Defragment program to repair cross-linked files, recover lost clusters, and remap bad sectors on your hard disk. Any data present in a bad portion of the hard disk is usually lost and commonly associated with physical damage to the disk. This is most likely the result of high-vibration environments, such as the computer being struck, dropped, or kicked.

If you have Microsoft Windows XP as your operating system, consider using the System Restore option to restore your system to a previous configuration. Consult the Help and Support option of Windows XP for more information on System Restore. You can go for Computer Help

How to insert ASCII code into a Document

Sunday, May 18, 2008

This feature requires Excel, FrontPage, InfoPath, OneNote, Outlook, PowerPoint, Project, Publisher, Word, or Visio.

In addition to typing a character on your keyboard, you can also use the character code of the symbol as a keyboard shortcut. For example, to insert the degree symbol, press and hold down ALT while typing 0176 on the numeric keypad.

  • To insert an ASCII character from the charts below, press and hold down ALT while typing the decimal numeric equivalent.

For example, to insert the degree symbol, press and hold down ALT while typing 0176 on the numeric keypad.

Note You must use the numeric keypad to type the numbers and not the keyboard. Make sure that the NUM LOCK key is on if your keyboard requires it to type numbers on the numeric keypad.

Numbers are the language of computers. So how does your computer use the alphabet to communicate with programs and other computers? One way is by converting a character set into a numeric representation. With the outlook support I want to share my experience with computer Help

Customization tips of Microsoft Outlook

Tuesday, May 13, 2008

Hi, I am continuing my work with some useful tips that is help to customize Microsoft Outlook. And I also want to share my Experience with Computer Help.

There are following tips ……

  • Start Outlook in a folder other than Inbox On the Tools menu, click Options, and then click the Other tab. In the Advanced Options dialog box, set the startup folder that you want.
  • Do you travel between time zones? Add a second time zone and switch between time zones for all Windows-based programs. Click Swap Time Zones in the Time Zone dialog box (Tools menu, Options dialog box, Calendar Options dialog box).
  • Quickly change the time zone for all Windows-based programs Right-click the space at the top of the time bar when you view days in Calendar, and then click Change Time Zone on the shortcut menu.

More Tips for Customization

  • Reuse custom views If you change a view by adding columns or changing the format and want to save it for reuse, type a new view name in the Current View box on the Advanced toolbar, and then press ENTER.
  • Quickly add contact information that isn't represented by existing fields To add custom fields, in the contact, on the All Fields tab, click New and then specify the field's name, type, and format.
  • Quickly create a contact with the same company name and address as another contact Select the existing contact in your Contacts list, and then on the Actions menu, click New Contact from Same Company.
  • See details about the view you are using For details such as which fields are in place and if the view is filtered or sorted, right-click the table header and then click Customize Current View.
  • Missing some items? Adjust your view filter settings Items that don't match the filter settings won't appear. To remove the filter, on the View menu, point to Arrange By, point to Current View, and then click Customize Current View. Click Filter, and then click Clear All.
  • Want a custom view of your information, sorted or filtered in a different way? On the View menu, point to Arrange By, point to Current View, and then click Define Views.
  • Customize the names of the voting buttons On the View menu in the message, click Options. In the Use voting buttons box, type the names you want on the buttons, separated by semicolons.
  • Save time when you change print styles If you frequently change a print style before printing, create a custom print style instead. On the File menu, point to Page Setup, and then click Define Print Styles.
  • Customize the buttons in the Navigation Pane for one-touch access To add or remove buttons that appear in the button tray at the bottom of the Navigation Pane, click Configure buttons, click Add or remove buttons, and then click the button you want.
  • Customize the name of a duplicate .pst file to avoid confusion You can change the name of the Outlook data file (.pst) that appears in the Navigation Pane from Personal Folders to something more identifiable. Right-click Personal Folders, click Properties, click Advanced, and then type a new name in the Name box.
  • Customize how Outlook archives items On the Tools menu, click Options, click the Other tab, and then click AutoArchive.
  • Change the size of the buttons at the bottom of the Navigation Pane You can make the large buttons in the Navigation Pane smaller by dragging the splitter bar down toward the bottom of the Navigation Pane. The large buttons turn into small buttons in the button tray.
  • Move Desktop Alerts to a different monitor If your desktop spans more than one monitor, you can make Desktop Alerts appear on any monitor you use. When an alert appears, rest the pointer over it and then drag it to the part of your desktop that is displayed on the monitor where you want to view the alert.
  • Turn off New Mail Desktop Alerts Right-click the Outlook icon in the Microsoft Windows notification area. To clear the check mark, click Show New Mail Desktop Alert.
  • Access any Outlook folder from your Windows desktop Create a shortcut to an Outlook folder on the Windows desktop by dragging the folder from Outlook to your Windows desktop. Make sure you press CTRL before you release the mouse button. When you double-click the new shortcut, Outlook will open to that folder.
  • Make New Mail Desktop Alerts less visible You can change the transparency level and duration of the New Mail Desktop Alerts. On the Tools menu, click Options. On the Preferences tab, click E-mail Options and then click Advanced E-mail Options. Click Desktop Alert Settings. Change the duration and transparency levels to the settings you want.
  • Shade group headings When you turn on shaded group headings, it makes it easier to distinguish the different groups, such as Yesterday and Last Week. In Mail, on the View menu, point to Arrange By, click Custom, click Other Settings, and then select the Shade group headings check box. Click OK twice.
  • Display folders at the top of the mail folders view To group a set of folders at the top of the mail folders list view in the Navigation Pane, precede each folder name with the underscore (_) symbol.
  • Alphabetize the order of the mail folders in the Navigation Pane By moving the folders that you want up to the Favorite Folders pane, you can place them in any order that you want. To move a folder up to the Favorite Folders pane, just drag it there.
  • Shrink the Favorite Folders pane Remove all the folders in the pane, making it smaller and allowing the All Mail Folders list to move up in the Navigation Pane. To remove a folder in the Favorite Folders pane, right-click the folder and then click Remove from Favorite
  • Quickly remove a column from the view Drag the column title away from the column heading row until an X appears, and then release the mouse button.