Computer Support: Microsoft XP help-incredible solution

Friday, January 15, 2010

Albeit, Windows 7 has been introduced by Microsoft, but still Microsoft XP tends to dominating all the segment of market. Understanding the mentality of user Microsoft has extended the support of Windows XP till April, 2011.

Microsoft has collaboration with top IT support provider to meet the expectation of the vast Windows XP user group.

Scope of Microsoft XP help:

•        Setup and maintenance    

•        Computer Security and privacy

•        Web browsing and e-mail

•        Networking

•        Digital photography

•        Making movies

•        Music and video

•        TV and multimedia

•        Working remotely

•        Instant messaging

•        Accessibility

•        Games for Windows

Hence, if you have any concern related to your XP PC, come and get the solution over the hotline on 24/7 basis and Microsoft Certified technician will be happy to help you.

Microsoft XP help agencies are offering their support services on the remote basis which is the most authentic and reliable mode of communication. Asker can get in touch with the chat session or over the phone line and get the instant solution.

For sophisticated issue they have standard escalation matrix to deal the problem.

Microsoft XP help offering organizations are offering free updates with Windows XP Service Pack 3 (SP3). It will equip the system with latest security updates, hotfixes, and select out-of-band releases.

Note: To configure SP3, either Windows XP Service Pack 1a (SP1a) or Windows XP Service Pack 2 (SP2) must be installed.

Installation procedure is quite simple, form the webpage click on download and choose the desired language. You need to save the file to any desired location and then open and run this program. You don’t have to make any changes, just follow the on screen command and it will be done automatically.

Microsoft help center - destination for satisfaction

Tuesday, January 12, 2010

Dedicated work of Microsoft has totally turned around the way of thinking and living both. Today, we are in an absolute IT world.

From home segment to large enterprises, everywhere you can see the impact of Microsoft. It has produced diverse products from normal operating system to server operating system. On one side enjoy IE8 with superfast speed and ultimate features and on other end make your office work smart with Microsoft Office 2007.

With the additional quality products, it has also emphasized on the help/support concern so as to meet the growing expectation. It has collaborated with major, IT giant to organize best Microsoft help center.

Scope of Microsoft help center

·         Installation and up gradation

·         Maintenance and troubleshooting

·         Internet Security

·         Performance

·         Update new patches

With the entry of Microsoft Windows 7 and Windows Server 2008 in the market, responsibility of these Microsoft help center, has increased manifolds.

Microsoft has introduced Free Windows 7 upgrade as well as normal Windows 7 upgrade plan. User can take appropriate help from authorized Microsoft help center. Free upgrade is permissible on the acceptance from Microsoft while the general upgrade is available for the mass segment.

Free upgrade has been introduced in assistance with the major manufacturer like DELL, HP, Lenovo, Acer and many more. You must fulfill eligibility criteria.

Authorized Microsoft help center are delivering support for complete Microsoft product. This support can be subscribed easily from the registered website of support provider. Now, you don’t need to call your local technician simply click and fix your issue in no time. Everything is possible remotely that’s too on 24/7 basis. It’s an amazing experience, sit relax and get everything done automatically. 

Technical support: Get Microsoft help on leading issues

Friday, January 8, 2010

Microsoft has introduced a variety of products like Windows operating system, Microsoft Office suite, Internet Explorer and many more, which are user-friendly and reliable. But with growing competition and wide user base, it has become essential to develop suitable platform to discuss and resolve the issue related to them. Hence, Microsoft has joints hands with leading tech expertise to deliver quality solution.

Services of Microsoft help provider can be categorized as follow:

Installation and upgrade application/system software

Microsoft help service provider helps you to migrate from older to the latest operating system Windows 7. If you have got bored with using your older browser or Microsoft Office suite, get it upgraded to latest Internet Explorer 8 and Microsoft Office 2007 simultaneously.

Microsoft help agencies would scan your PC in no time with Windows 7 Upgrade Advisor. It will check the potentiality of your computer against Windows 7. Report will recommend about the next step.

Above step will bring two installation situations in front of you.

Upgrade installation: Customers who have uploaded Windows Vista during June 26, 2009 to January 31, 2010 are eligible for a free Windows 7 upgrade. Intra upgrade has also been facilitated by Microsoft help provider where users of windows 7 Starter, Home Premium and Professional editions can migrate to higher editions

Under upgrade installation all your settings and files will be preserved as it was to the new version.

Custom installation: You can preserve your settings and files with latest Windows Easy Transfer. Here, you need to get the complete Windows 7 installation CD and perform installation task.

Software and hardware compatibility

Microsoft help service providers would help you, if you are in helpless situation. You may find certain programs are not compatible to latest Windows operating system. For both Vista and Windows 7 users, presence of compatibility mode and Windows XP mode is a gift, which can be tweaked around to run any older program.

Security and privacy maintenance

Enterprises dealing in Microsoft help have experienced tech savvy personnel who can manage privacy of your system. You can view your computer usage from remote places as well as can put control over the Internet usage of your kids. You can also enjoy safe online banking and shopping under the surveillance of Microsoft help provider.

System repair and recovery

On account of any issues pertaining to hardware or user mistake data on your computer/server may get eradicated. Hence, preservation of data is an important aspect of IT industry.Microsoft support providers have decent technical group, to take care of everything related to system restore and data backup.

Automatically send e-mail, files, and tracking in Microsoft Outlook

Wednesday, July 15, 2009

Sometimes it is very important to monitor and archive e-mail, especially in the business environment. One example is responsible for all the fault of workers' e-mail sent to the client. Perhaps the simplest way to achieve this goal is to increase the load as the copy or Bcc e-mail address. This is supported by all email clients on the Internet, like Gmail Microsoft Live Mail and Yahoo Mail or on a computer, such as Mozilla Thunderbird or Microsoft Outlook.

The Outlook Auto BCC / CC add-in has been designed specifically for Microsoft Outlook . This allows the installation of automated accounting systems and SS based on the recipient e-mail rules. Possible measures include the provision of all outgoing messages RUL e-mail, e-mail sent to specific e-mail or by e-mail in accordance with the topic sentence or attachments.

You can create additional exceptions to the rules so that some e-mail address and e-mail address has not yet been filed or oversight.

This is the perfect solution for archiving e-mail, and this is not a problem of all letters sent to other e-mail archive. For example, one could create a backup account, Gmail, and added that the new e-mail has been widely accepted as an e-mail sent from Microsoft Outlook. Another option is to configure Microsoft Outlook add-ins so that only emails containing the keywords or phrases is transmitted to other recipients.

Mainly because of the e-mail archiving solutions, and control is that users be aware of the screen behind basal cell carcinoma or add a CC recipient of Outlook add-ins for managing all aspects of automatic control.

Auto BCC / CC is compatible with Microsoft Outlook 2007, Outlook 2003, Outlook XP (2002) and Outlook 2000.

How to Create a New Outlook Profile

Friday, July 10, 2009

The first step in troubleshooting, you should try to do things like uninstalling and reinstalling Outlook is to create a new profile. A new configuration file also suggested that when you upgrade to the latest version of Outlook.

Use the following steps to create a new profile using Outlook 2002/2003:

* Close Outlook.
* Open Control Panel, find the mail program. If you are using Category View in Windows XP's Control Panel to see if the mail program in the category of user accounts.
* Select the Show Profiles button.
* Click the Add button, and make a new profile. Do not copy your existing configuration files.
* Follow the wizard to create your personal data.

The use of existing personal data storage:

* Click Finish in the Profile Wizard, select the new profile from the Mail dialog box, and select Properties, and then e-mail accounts and, finally, to view or change the e-mail accounts.
* Choose a new Outlook data file, and find your existing PST, will be added to the configuration file and set as the default.


* Way to determine your return e-mail accounts dialog box, and select the PST you just said in the new e-mail delivery to the following menu location.
* When you return to E-mail Settings dialog box, select the data files, and delete the extra personal folders from your personal data.


Note:
* When you use the existing PST, you can use the default format of the new pst personal storage box. If you want to create a new PST and the need to use it with older versions of Outlook, select Outlook 97/2002 format.
* Although the new dialog box only to create a new PST, you can choose to use the existing.

If the new configuration file to repair your problem, select the old profile, and press Delete.

How to Print an address book

Tuesday, July 7, 2009

When you send an e-mail (from your home computer), the use of electronic address book outlook is great. However, printing the address book also has its merits. Graffiti in it you can, for example. It also could serve as a physical backup, you can carry with them the way, is not always possible, computers, laptops, or mobile phone.

Do one of the following:

Print names and mailing addresses

1. Click Contacts.
2. On the View menu, point to Arrange By, point to Current View, and then click Address Cards.
3. Add or remove the fields you want in your address book.

How
1. On the View menu, point to Arrange By, point to Current View, and then click Customize Current View.
2. Click Fields.
3. Add or remove fields.

The fields in the Show these fields in this order box are the fields that will print.
4. On the File menu, click Print.
5. In the Print style box, click Card Style, Small Booklet Style, or Medium Booklet Style.

Print names and e-mail addresses

1. Click Contacts.
2. On the View menu, point to Arrange By, point to Current View, and then click Phone List.
3. Add or remove the fields you want in your e-mail list.

How
1. On the View menu, point to Arrange By, point to Current View, and click Customize Current View.
2. Click Fields.
3. Add or remove fields.

The fields in the Show these fields in this order box are the fields that will print.
4.On the File menu, click Print.

Search Folders do not appear in Outlook Web Access

Thursday, July 2, 2009

When you create Search Folders in Microsoft Office Outlook 2007 and Microsoft Office Outlook 2003 in a Microsoft Exchange profile, the Search Folders do not appear in Microsoft Outlook Web Access. This cause occur only when outlook used in Cached Exchange Mode. Search Folders in Outlook 2007 and in Outlook 2003 are virtual folders that contain views of all e-mail items that match specific search criteria.

To make the Search Folders available in your Outlook Web Access Search Folders list, you must connect to the same mailbox in Outlook with the Cached Exchange Mode option turned off. To turn off Cached Exchange Mode for the current or the new profile, follow these steps:

1. Close Outlook.
2. Click Start, and then click Control Panel.
3. Double-click the Mail icon.
4. Click Show Profiles.
5. Select your current profile, and then click Properties.
6. Click E-mail Accounts.
7. Click View or change existing e-mail accounts, and then click Next.
8. Select your Exchange account, and then click Change.
9. Click to clear the Use Cached Exchange Mode check box, and then click Next.
10. Click Finish, click Close, and then click OK.
11. Start Outlook.
12.In the Folder List, expand Search Folders. As soon as all the Search Folders have updated, they can be viewed from Outlook Web Access.

Address and print an envelope in Outlook

Friday, June 26, 2009

Lately you might be saying to yourself, "I need to send my CPA that request for a tax estimate, so I guess I'll look up her address in my contacts so that I can write it on the envelope." What! While you're in Contacts, why not have Outlook address the envelope for you? Put the envelope into your printer, and let's get started.

In Outlook

1. In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), click Contacts.
2. Click the contact that has the address that you want to print on the envelope.
3. On the Tools menu, click Mail Merge.
4. In the Mail Merge Contacts dialog box, under Contacts, click Only selected contacts.
5. Under Fields to merge, click All Contacts fields if it is not currently selected.
6. Under Document file, click New document if it is not currently selected.
7. Under Merge options, in the Document type list, click Envelopes.
8. Under Merge options, in the Merge to list, click New Document.
9. Click OK.

In Word

1.When Word starts, click OK when you see the following dialog box.



2. In the Mail Merge Helper dialog box, click Setup.
3. In the Envelope Options dialog box, click the Envelope Options tab, and then select the envelope size and font that you want.
4. Click the Printing Options tab, select the printer feed method that you want, and then click OK.
5. In the Mail Merge Helper dialog box, click Close.
6. When the envelope appears, type your return address at the top left corner of the envelope.
7. Click the middle of the envelope where the recipient's address appears.
8. On the Mail Merge toolbar, click Insert Address Block Button image.
9. In the Insert Address Block dialog box, select the address elements that you want, and then click OK. This inserts {Address Block} in the middle of the envelope.
10. On the Mail Merge toolbar, click View Merged DataButton image. The contact's name and address appear.
11. Make sure that your printer has envelopes ready to print. See your printer's manual for instructions.
12.On the Standard toolbar, click Save Button image, and then click Print Button image.

How to delete the Junk Email Rule ?

Thursday, June 18, 2009

Note: The Junk mail rules is visible only if you use an Exchange mailbox. We're working on a solution for POP3/IMAP accounts.

Some users are reporting problems with Outlook 2003's junk email filter not working properly. It ignores names on the safe lists and moves their mail to the junk folder, it ignores addresses on the blocked list and leaves them in the Inbox. Changing the junk mail settings doesn't appear to have an effect on what gets filtered - the same amount of junk is filtered on high, low or off.

If this any of the above is happening to you, make sure you have the latest updates installed. If you are using another anti-spam addin, disable it. Running two anti-spam filters can affect Outlook's ability to properly process spam.

If you aren't using a second anti-spam application on your local computer, you can try an experimental solution: deleting the junk mail rule in Outlook. It's a hidden message in the Inbox and you need a special tool to access it. The easiest to use is Outlook Spy. Outlook will recreate the rule and if this solution fixes your problem it means the Junk Email rule was corrupted.

How to do that :-
1. Install Outlook Spy.
2. Find your pst and make a copy. It's usually found at C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook. A simple right click, copy, right click paste is enough.
3. Start Outlook.
4. Export your rules, just to be safe. (Tools, Rules and Alerts menu).
5. Select the Inbox, if it's not already selected.
6. Click on the IMAPIFolder button on the Outlook Spy toolbar.
7. Click on the Associated Contents tab.
8. Locate the Junk Email Rule. It may be near the end of the list.
9. Select it and press Delete.
10. Close then restart Outlook.

Note :- Outlook will recreate the Junk Email rule when it starts and your junk email settings should not be affected.

Office 2003 a son Service Pack 3 (SP3)

Wednesday, June 3, 2009

Microsoft has just released Service Pack 3 (SP3) for its Office 2003 productivity suite. This update includes all security patches issued since November 2005 and SP2.

The editor of Redmond added to this collection of patches, improving the compatibility of Office 2003 with Vista. "There were some bugs in the use of our suite with the latest version of Windows," says one at Microsoft France. Now, Office 2003 will be compatible with Vista at 100%. With SP3, Office 2003 can now also read standard files created with Office 2007.

In addition, the removal of the "fast" in Word, which creates problems of confidentiality. "Texts or comments, although removed from a document, could still remain committed to this document," says Microsoft. It was in fact metadata can be displayed after deleting the original data.

Moreover, for security reasons, attachments with the extension ". Gadget" can not be opened in Outlook, because it may include malicious code.

SP3 for Office 2003 is available for download (130 MB) in our software.

Password protect Outlook ( 2003, 2000, 2002 )

Thursday, May 28, 2009

Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst) Data file that stores your messages and other items on your computer. If you use an Internet e-mail account in Outlook, such as a POP3 or HTTP. Protocol that is used when you access Web pages from the Internet. Outlook uses account, your e-mail messages are delivered to a .pst data file on your computer's local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.

Step for How to Protect ?
1.On the Go menu, click Folder List.
2.Do one of the following:
If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For "Personal Folders" on the shortcut menu.
If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN Hotmail, right-click the Hotmail folder, and then click Properties For "Hotmail" on the shortcut menu.
3.On the General tab, click Advanced.
4.Click Change Password.
5.In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.
6.Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don't forget the password.
7.Click OK three times.
When you click the e-mail account folder, you will be prompted for your password. After you gain access, you won't have to enter the password again for that session. If you exit and then restart Outlook, you will be prompted for the password when you click the e-mail account folder.

iYogi Acquires Clean Machine Inc.

Thursday, May 14, 2009

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Monday, December 15, 2008

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net