How to delete the Junk Email Rule ?

Thursday, June 18, 2009

Note: The Junk mail rules is visible only if you use an Exchange mailbox. We're working on a solution for POP3/IMAP accounts.

Some users are reporting problems with Outlook 2003's junk email filter not working properly. It ignores names on the safe lists and moves their mail to the junk folder, it ignores addresses on the blocked list and leaves them in the Inbox. Changing the junk mail settings doesn't appear to have an effect on what gets filtered - the same amount of junk is filtered on high, low or off.

If this any of the above is happening to you, make sure you have the latest updates installed. If you are using another anti-spam addin, disable it. Running two anti-spam filters can affect Outlook's ability to properly process spam.

If you aren't using a second anti-spam application on your local computer, you can try an experimental solution: deleting the junk mail rule in Outlook. It's a hidden message in the Inbox and you need a special tool to access it. The easiest to use is Outlook Spy. Outlook will recreate the rule and if this solution fixes your problem it means the Junk Email rule was corrupted.

How to do that :-
1. Install Outlook Spy.
2. Find your pst and make a copy. It's usually found at C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook. A simple right click, copy, right click paste is enough.
3. Start Outlook.
4. Export your rules, just to be safe. (Tools, Rules and Alerts menu).
5. Select the Inbox, if it's not already selected.
6. Click on the IMAPIFolder button on the Outlook Spy toolbar.
7. Click on the Associated Contents tab.
8. Locate the Junk Email Rule. It may be near the end of the list.
9. Select it and press Delete.
10. Close then restart Outlook.

Note :- Outlook will recreate the Junk Email rule when it starts and your junk email settings should not be affected.

Office 2003 a son Service Pack 3 (SP3)

Wednesday, June 3, 2009

Microsoft has just released Service Pack 3 (SP3) for its Office 2003 productivity suite. This update includes all security patches issued since November 2005 and SP2.

The editor of Redmond added to this collection of patches, improving the compatibility of Office 2003 with Vista. "There were some bugs in the use of our suite with the latest version of Windows," says one at Microsoft France. Now, Office 2003 will be compatible with Vista at 100%. With SP3, Office 2003 can now also read standard files created with Office 2007.

In addition, the removal of the "fast" in Word, which creates problems of confidentiality. "Texts or comments, although removed from a document, could still remain committed to this document," says Microsoft. It was in fact metadata can be displayed after deleting the original data.

Moreover, for security reasons, attachments with the extension ". Gadget" can not be opened in Outlook, because it may include malicious code.

SP3 for Office 2003 is available for download (130 MB) in our software.

Password protect Outlook ( 2003, 2000, 2002 )

Thursday, May 28, 2009

Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst) Data file that stores your messages and other items on your computer. If you use an Internet e-mail account in Outlook, such as a POP3 or HTTP. Protocol that is used when you access Web pages from the Internet. Outlook uses account, your e-mail messages are delivered to a .pst data file on your computer's local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.

Step for How to Protect ?
1.On the Go menu, click Folder List.
2.Do one of the following:
If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For "Personal Folders" on the shortcut menu.
If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN Hotmail, right-click the Hotmail folder, and then click Properties For "Hotmail" on the shortcut menu.
3.On the General tab, click Advanced.
4.Click Change Password.
5.In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.
6.Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don't forget the password.
7.Click OK three times.
When you click the e-mail account folder, you will be prompted for your password. After you gain access, you won't have to enter the password again for that session. If you exit and then restart Outlook, you will be prompted for the password when you click the e-mail account folder.

iYogi Acquires Clean Machine Inc.

Thursday, May 14, 2009

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

iYogi Awarded Red Herring Top 100 Global Company

Thursday, January 29, 2009

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.


iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Monday, December 15, 2008

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Problem exporting multi-line contact street addresses in Outlook

Monday, November 17, 2008

When you export Microsoft Outlook Contacts in either a comma or tab separated values format, any street addresses that contain more than one line are exported with carriage returns separating the multiple lines. This may result in a skewed output file containing multiple records for those contacts containing multi-line street addresses. In a comma or tab delimited file, carriage returns are interpreted as record delimiters. For troubleshoot this problems get Outlook support and follow the below given steps:

You can trouubleshoot using two method

Use CSV Format
Export the file in comma separated values (CSV) format; then open the file in Microsoft Excel. The file will import correctly with one record per contact and the multi-line street address in one cell. You may need to change the row height in order to see the second line of the address.

Manipulate the file in Microsoft Word
Export the file in either a comma separated values or tab separated values format, and then open the output file in Word. Then, manipulate the data as follows:
1. On the Edit menu, click Replace. If the Special button does not appear, click More to expand the dialog box.
2. In the Find What box, type a double quotation mark ("). Then click Special and click Paragraph Mark.
3. In the Replace With box, type any special character not found in your data, such as a pound sign (#).
4. Click Replace All.
5. In the Find What box, click Special and click Paragraph Mark.
6. In the Replace With box, type whatever character you would like to use to separate the multiple street address lines, such as a percent sign (%).
7. Click Replace All.
8. In the Find What box, type the special character used in step 3.
9. In the Replace With box, click Special and click Paragraph Mark.
10. Click Replace All.
After completing this procedure, your file will have one record for each contact. The multi-line street address will be in one field, surrounded by quotation marks. Each street address line will be separated with the character chosen in step 6.